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ionMy Support
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FAQ
ionMy System
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Adding a user to the system or change a users security group ?
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User Groups Policy Access
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Limiting Access to Company Documents for Board Members
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Escalate to committee based on status
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Optional Anti Virus Scan on Uploaded Documents
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Invalid Credentials error when I log in
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Will my question or issue be made public?
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Troubleshoot - Can't see usual records on List Screen
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Can I create a shortcut on my desktop to access the system?
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How do I add to Drop Down Lists?
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Adding Arguments to Alert/Reminder Templates
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Uploading a New Logo
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How to Change A Users Menu Security
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Adding Outstanding Purchasing Requests to Dashboard
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Quality Improvement Review Date to be added to Merge Fields
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Escalated Actions - Open Actions dashboard
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Merge Templates - attached uploads
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Print/Report on Committee Meeting Minutes Actions
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Committee Organiser added to Committee Merge Fields
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Changing your Definition Field sort Order
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Multiple Actions Linked to Singular Milestones
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Reports with Actions only List Records That Have Attached Actions
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What is a Dashboard ?
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Search Uploads feature
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URLs for ionMy added to word documents, cannot be opened if SSO is enabled. It is a known Microsoft issue?
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What does 'IS GLOBAL' mean in company documents?
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How to Set Up Leave Approvers
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How to Enable an Alert
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How to Make a Position Org Unit Manager (For Detailed Guide on How to Create Units and Facilities see ionMy User Guides Section)
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How do I change my Password ?
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How we can pull out a report of staff access to identify who has access to what and who is getting what notifications.
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DotNet Report FAQ's
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Apart from <organisation>, who else has access to our various data ?
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Do we regularly review and monitor applicable security controls for securing data?
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How long do we keep data/retention ?
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In case there is an data privacy security incident , do we have a process/procedures do manage those kind of incidents ?
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Is the data centre compliant as per the standard Australian regulations ?
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Where would the data be stored, synchronised/transmitted/replicated/backed location ( please state all the different geographical locations )
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Would the data be encrypted at all stages ( at rest, in motion and in use/transit )
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ionMy System
Karina Tasha
Owned by
Karina Tasha
Last updated:
Sept 23, 2023
1 min read
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Karina Tasha