URLs for ionMy added to word documents, cannot be opened if SSO is enabled. It is a known Microsoft issue?
The different ionMy URLs are opening as expected when accessed directly or via a PDF we are satisfied there is no issue with the system/access itself.Â
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We have done some research and it looks like there might be a known Microsoft issue. When URLs to web applications are accessed through MS Office (excel, word) and are protected by SSO an error is shown.Â
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The suggested workaround would be to PDF word documents which enables the URLs to work properly (which the team tested earlier without issue).