...
Summary - Public Feedback Portal
...
To adjust the configuration of the Public Feedback Portal details page within your ionMy system, You will need to have administrator Security Permissions and follow the below navigation pathways and configuration steps;
Navigate to My Setting > Definition Fields
Scroll down and Locate Compliments & Complaints .
Note : Depending on your environment, your many options may be named slightly different For example Feedback maybe known as Feedback RegisterSelect Type
...
...
Select the the types you want to be visible in the Feedback Portal by ticking the check box next “Form Entry “ for the type . Save
...
Set Up Feedback Portal Custom Label
Navigate to My Settings > Apps Settings
Locate and select the App Setting Feedback Tab
...
...
Apply a new naming convention to a field
...
Apply sort Order at which you want the fields to appear
...
Apply mandatory settings to a field
...
Adjust the visibility of a field from;
...
Visible to Non Visible [ Untick the tick box in the ‘Visible’ column for the selected field to make the action field no longer visible system wide ]
...
Non Visible to Visible [ Tick the tick box in the ‘Visible’ column for the selected field to make the action field visible system wide
...
...
Once done you can use the URL provided under Over view to see how the form looks on the website
...
Click here to download a copy of the guide:
...
| View file | ||
|---|---|---|
|
...