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SUPPORT HOT TIP #1 - NATIONAL AGED CARE MANDATORY QUALITY INDICATOR PROGRAM(QIPROGRAM)-IONMY REPORTING

We are glad to announce that our team has done a thorough investigation of the updated requirements within the QI Program that are associated with record types generally captured in ionMy.

High-level overview:

FALLS DASHBOARD

PRESSURE INJURY DASHBOARD

SUPPORT HOT TIP #2 - ionMy POP-UP BLOCKED IN BROWSER

During some recent meetings, our team was made aware of a common comment that clients are saying "Not all staff are able to enter incidents into ionMy via the Core database".

The reason for this is that users browsers have had ionMy popups blocked. This is not an ionMy issue - it is a browser thing. The user simply needs to allow popups from ionMy and then they will be able to enter incidents through the core portal.

Here is a useful link you can share with your teams on how to unblock: https://www.isc.upenn.edu/how-to/configuring-your-web-browser-allow-pop-windows

Click here to download August Hot Tips

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