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About ionMy

For almost 2 decades, ionMy has been steadfastly aiding the care sector by providing specialised solutions tailored to Governance, Risk, Compliance, and Quality.

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At the core of our values lies a deep commitment to community, which is why we have chosen to actively participate in the fields of aged care, community care, and disability services. The ionMy team comprises passionate individuals who are dedicated to both their work and the way they carry it out. You play a pivotal role within our community, and we are honoured to be a supportive presence within yours.

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LEARNING OBJECTIVES

After this course, learners will be able to:

·            Identify ionReport tools and their capability

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·            Configure and administer ionReports

 

PREREQUISITES

Before starting this training/workbook, learners need to:

·           Be able to access and navigate ionMy

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·            Understand your organisation’s requirements when entering a record/creating a report  

 

HOW TO USE THIS GUIDE

This guide intends to walk you through ionReport features and how to use them.  Throughout the workbook, there may be callouts with instructions to watch a video on the ionMy Mastery channel.

Videos are optional; however, they are recommended if you are completing this guide outside of training.

 

CALLOUTS

Throughout this workbook, you may see callouts.  It is important to consider all of these to enhance your learning experience and practice your knowledge.

                        

 

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Watch a Video - Walkthrough ionReport

 

Navigate to:https://www.youtube.com/@ionMyMastery or
ionMy Support Knowledgebase >Video Tutorials

Refers to a video on the ionMy Mastery channel.  These are optional, however, recommended when completing self-paced.

                   

 

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Tip – Copy Existing Report

 

Tips will appear throughout the document to highlight key
 information

 

Tips are used to highlight important points

 

INTRODUCTION

ionReports is designed to empower you with the insights you need to make informed decisions and drive your business forward. With ionMy's intuitive interface and robust features, you can effortlessly generate, customise, and analyse reports tailored to your unique requirements. Whether you're tracking key performance indicators, monitoring trends, or evaluating the success of your initiatives, ionMy's reporting module provides the tools and capabilities you need to succeed

Please note: this training will not cover configuration or processing of reports.

BENEFITS

Reporting through ionMy offers several key benefits:

  1. Ability to provide comprehensive insights and analysis of data.

  2. Users can generate customised reports tailored to their specific needs, helping them make strategic decisions quickly and efficiently.

  3. Helps monitor incidents, risk, hazard, CQI, feedback etc in your organisation

GETTING STARTED

NAVIGATING ionReports

ionReports Module

A fresh icon has been introduced for the latest Reporting tool, accessible directly from your homescreen dashboard.

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Using ionReports

  1. Navigate to your ionMy homescreen dashboard

  2. Click the ionReports icon. This will take you to the Report List tab within the ionReports tool.

  3. You will be presented with a list of Report Folders.

Viewing a Report

  1. Click on the folder you wish to open

  2. To view your report results online, you have 2 options:

  a) Click the report name
  b) Click the Run button

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  1. To open your report directly via Excel, click the down arrow next to the Run button. You will see 2 options:

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a) Download Excel – Will only show the top (collapsed) report results

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  1. The Edit,Copy and Delete buttons will only be presented to those users with the appropriate level of report permissions. These buttons are explained further in the report configuration manuals.

  2. To simplify your search for a report, there is a Search field on the Report List tab.

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  1. Click in the field and start typing in the name of the report you are looking for. Any reports matching the criteria are displayed for selection, whether the text be in the report name or the report description.

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  1. Once you click to view a report online, the results are presented, and you will have additional options to choose from.
    Note: the data displayed is aligned to your user permissions.

  2. The Back to Reports button simply navigates you back to the list of reports within the current selected report Folder you were working in.

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  1. Once you have updated your filtering options, click Refresh Result button to see the updated report.

  2. When selecting the Export button while viewing your report online, you have 5 export options, as shown in the image below.

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  1. When viewing a report, the default filters will be applied. If you wish to change the filters for the current view, click the ‘Choose Filters’ text.

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Example 1) Text type field options
You can change this setting to filter on a selected item, or multiple. For example, for a Site/Service setting of ‘is not blank’, you may want to drill down to a specific Unit. Change the ‘is not blank’ to ‘=’ or ‘like’ and then type in the unit name. For multiple unit selections, change the filter to ‘like’ and type in your unit names, separated by a comma

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Example 2) Date field options
Date field filtering options are different to the text type fields. ‘Between’ and ‘Range’ are the most commonly used filters for date fields.

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a)      Between - presents the user with a From and To Calendar
date picker to filter report results by. 

b)      Range - provides users with an additional drop down list
to select from.

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  1. Summary reports can be configured to provide additional information. If your report is configured to show a Summary plus Details, click on the ‘+’ sign to open up, or expand, the embedded table which will display further information.

 

  1. Click the ‘-‘ sign to close the details table.

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  1. When in a report list, simply click the …back to Folders List text to return to the Report Folder screen                         

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  1. Click on + Create a New Report should you need to build a report. Please refer to the Creating Reports training manuals for further guidance.

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Tip – Copy Existing Report

 Where possible, to save time, we recommend copying an existing report and editing the copied version to suit your needs. Again, please refer to the Creating Report training manuals for further guidance.

 

  1. Select the Add a new Folder option, should the existing folders not meet your needs.

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20)   From the Report List tab, select the arrow next to Folder Options if you need to Edit or  Delete the folder you have opened.

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Tip – Delete Functionality

Please be very careful when using any of the Delete options within ionReports, as the delete function is not reversible.

 

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EDITING A REPORT

  1. Click on the folder name

  2. Locate the report you want to edit

  3. Click the grey Editicon shown to the right of the report name.

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  1. If you wish cancel the changes click on Cancel editing Report.

 Another option to edit is:

  1. Click on the Run button found to the right of the report name. The report results will be displayed.

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  1. Follow Steps 4, 5 and/or 6 above to complete the editing of your report.

 

VIEWING A DASHBOARD

  1. Click on the Dashboard Report tab to view an existing dashboards or create a new one.

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Term or Acronym

Meaning

ddl

Drop Down List

CQI

Continuous Quality Improvement

 

 

 

 

Click on the pdf to download a copy of the manual

View file
nameTraining_Manual_-_Introduction_to_ionReports.pdf

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