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about  |  book a demo  |  case studies  |  contact us

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Hi ,

Welcome, 2022! A new year starts and it is a good opportunity to re-evaluate plans, set new goals and renovate hope for a new cycle. 

We want to reinforce to the care industry our availability to help you make improvements and achieve better outcomes in 2022. 

This will be a year to expand our support to the sector and we invite anyone that is interested or knows someone that needs to learn more about ionMy, to contact us for a demo presentation or business operation review. 

ionMy, the pioneers of governance, risk and compliance tech solutions in the care sector, will keep bringing real and positive change to the life of the vulnerable members of our communities. 

Our team wishes all of our clients and partners a great 2022. 

 

STAFF IN THE SPOTLIGHT

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Meet our ionMy team! Behind our robust and comprehensive platform, there is a team that makes that happen. :-) 

Today, we present to you Karina Tasha, who has been working with ionMy for the past 10 years. Karina is our technical and development consulting, the
go-to person for any IT related questions and queries. 

Have you met Karina? Are you connected to her on LinkedIn?  If not, here is her profile to connect.
 

1 - How long have you been working with ionMy?

Since 2011. So that’s roughly 10 years. Phew!

2 - Brief description of your role

I’m the tech lead and software developer of ionMy. I’m the go-to person for any IT related questions and queries.

3- What do you love the most about working with ionMy?

We have a very solid team which makes work more enjoyable.

4- Your favourite ionMy feature?

Our action email feature is where we can reply to an action email by replying to the email itself and the reply will be posted in the action record in ionMy. Pretty neat!

The SSO feature is cool too. It feels satisfying when the SSO is working after I set it up for the first time.

5 - Your favourite person/ or company to follow?

I like following memes or funny accounts. Laughing is the best medicine for sure!

 

AWS SERVER MIGRATION 

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The AWS server migration was successfully completed on the 25th of January as scheduled.

Benefits of moving to AWS: 

Our strategy of moving from Azure to AWS is to deliver a far more robust and scalable environment for the ionMy application to grow. Some of the immediate benefits that you will see include:

  • 2 x application servers running ionMy with the ability to automatically scale up to 3+ servers should the system load peak and automatically scale back to 2 when the load drops.  This is generally referred to as ‘auto-scaling’.

  • 2 x database servers in a High Availability configuration. This means your data will be synched to a secondary server in real-time. Should a disaster strike the primary server, we will be able to switch to the second server without any loss of data.

  • Our current Recovery Point Objective (RPO) is 24 hours ie if the database needs to be restored from backup, you could lose up to 24 hours of data as backups are only run nightly.  In the new AWS environment, the RPO reduces to less than 5 minutes as the database is being kept in sync on a second Server.

  • We have also tightened the security posture of your ionMy environment to ensure that only countries that need to be enabled for access are allowed past our initial firewall.

  • There are many other features added such as application performance monitoring etc. 

Please do not hesitate to contact our support team, should you have any questions.

ionMy Hot Tips

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How to update your ionMy bookmarks: 

 

 

For those that wish to share with their team how to update any saved bookmarks, we have created these short guides for them should they wish to use them. Here are the links to our Guides:

  1. Bookmark ionMy to your Mobile devices

  2. Creating Shortcut on Desktops

 

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10 Tips To Start The New Year Off Right. Read here.

 

 

TRENDING ON LINKEDIN

 

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We are proud and thankful for being mentioned in the 2020 Annual Report of our dear client Southern Cross Care (Tas) Inc. 

In their Annual Report for 2020, ionMy is mentioned as positive improvement in the quality area. 

If your annual report references ionMy and you are happy to share this information with us, please do send it to us.

And remember to follow us on LinkedIn to stay updated with our connections and news.  

 

View ionMy on LinkedIn

 

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IONMY USER GROUP

Last week's user group was an important one as we discussed voting on enhancements for the road map, which is a list of optional enhancements that we will be able to add to the system.

Did you miss it? Contact us to access the minutes: samara@ionmy.com.au

Our next user group will be held on the 16th of March 2022 at 3.00 pm AEDT. Contact our team to RSVP.

Contact Us

 

IN THE NEWS

 

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  • Reform to in-home aged care: In response to the final report of the Royal Commission into Aged Care Quality and Safety (the Royal Commission), the Australian Government will create a single Support at Home Program.

    This is replacing the Commonwealth Home Support Programme (CHSP), the Home Care Packages (HCP) Program, Short-Term Restorative Care Programme (STRC), and residential respite programs.

    This program will be developed in consultation with senior Australians and community stakeholders. For more information, click here.

 

  • Business Improvement Fund Round 2: Applications are now open through GrantConnect.
     

For the Business Improvement Fund (BIF) - Round 2 grant opportunity of up to $22 million (GST Exclusive) is available. The application closes on the 30th of March 2022. Read more here.

 

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Thank you for reading our newsletter. If you have any content suggestions, please send them to our team.

Copyright ©  2021, All rights reserved.
 

ionMy is a subsidiary of JNCtech, a company dedicated to solving industry and or government problems achieved by sourcing, preferencing and integrating Australian leading-edge interoperable technologies through our wide network and partners providing tailored integrated solutions. JNCtech is proudly part of the JNC Group family - an Aboriginal owned company and Supply Nation certified.

www.jnctech.com.au | www.jncgroup.com.au


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